It’s one of the most sort after roles a travel enthusiast can hope for and with thousands of men and women competing for the same roles within the same organisations how can you make yourself stand apart from the crowd?
To help you on your mission to bag that job of your dreams we spoke to some of the people in the know. We went to the very horses mouth to find out the tips they wish they were given before they set out on their mission to succeed.
Special thanks to Cabin Crew members Amy and Mia for sharing their top tips for anyone aspiring to work in the aviation industry.
Tip #1: Before your interview do your homework and research the company. Fyi, knowing the name of the CEO isn’t enough. I use Google to search for news worthy items such as new destinations, awards, safety certifications, or big changes in the corporate structure. This strategy shows that you dug deeper than the surface. If this is your dream job you shouldn’t mind doing the work.
Tip #2: Always dress appropriately. Try to choose your outfit based around their uniform style and the colour lipstick that their crew are expected to wear. This helps the interviewer invisage you in their uniform and also shows you’ve made a keen effort to fit in. For extra effect put your hair in a bun. Cabin Crew members with long hair are expected to do this whilst working.
Tip #3: During your group interview, listen to the other candidates, remember a point that interests you and the name of the person who said it. Then, when you answer you can say “I agree with Bob, cabin crewmembers are (fill in the blank)!” The recruiter will see that you were listening to other people, you took the time to remember someone’s name and you weren’t zoned out thinking of your own answer.
Tip #4: Always have prepared customer service examples and examples of working in a team, don’t sell yourself as the leader when doing this as they will be expecting you to work as team when on board so show your ability to do so.
Tip #5: Do NOT under any circumstances say the reason you want to become a cabin crewmember is because you like to travel. That was implied when you filled out the application so you’ll need something unique to stand out from the crowd. My answer was a variation of the “I like to travel” answer. My mum and my aunt were cabin crewmembers when I was young so it felt like a part of my life. If your family travels extensively, then formulate an answer using that information. If you’ve never traveled and this is your ticket to see the world, use that. Say something like, “I want to step outside of my comfort zone, explore new cultures and interact with people from all walks of life.” You’re essentially saying “I want to travel” but you’re NOT saying “I want to travel!”
Tip #6: Maths tests are a standard part of the interview process. Brush up on working out foreign currency conversions before going and take a calculator, often your allowed to use one during your exam.
Tip #7: Always smile (as crew that’s part of what your paid to do). Be social, they are watching and marking from the moment you step through the door, even during tea breaks you are being observed to discover friendly members communicating.
We hope these tips help you on your way to becoming cabin crew and would love to hear any success stories you have!